Surrey Police Selects OrgPlus Enterprise to Manage Major Staff Restructuring

Exeter, United Kingdom. - 10 January, 2011 - HumanConcepts, the leading provider of workforce decision support solutions, has deployed OrgPlus Enterprise as the Surrey Police Force's organisational charting solution. Since implementation, OrgPlus Enterprise has had significant impact by improving data accuracy and providing visibility into the force's hierarchy so they could successfully plan and model future organisational options.

Surrey Police's HR planning team needed to conceptualise a smaller command structure to simplify the organisation and reduce costs. With OrgPlus Enterprise, the team proactively managed reorganisation decisions by performing scenario planning and creating what-if calculations in real time, creating a go-forward structure that met organisational goals. The solution also provided clear, consistent employee and manager communications to and ensured "business as usual" continuity.

According to Zoe Latimer, HR Business Team member at Surrey Police, "The deployment of OrgPlus Enterprise has been a great success for us with much positive feedback from our users. The solution enables employees at all levels to see exactly where they are positioned within the organisation and how their group relates to others."

OrgPlus Enterprise is available to all 5,000 staff members through People Solutions, the force's portal, enabling employees to easily access the organisational structure and obtain basic colleague information such as title, department and location. Over 700 managers and supervisors now have clear insight into relevant workforce metrics including span of control, pay grade and chain of command.

Latimer commented, "Like most police forces, Surrey Police's hierarchy is very complex with multiple levels, reporting lines and grading structures. OrgPlus Enterprise has helped us improve the accuracy of our main HR database and has also helped save managers and supervisors time because they no longer need to maintain their own org charts in a spreadsheet or another manual tool."

OrgPlus Enterprise produces organisation charts directly from the force's HR database, Police Personnel, which is an Oracle-based solution supplied by Cedar HR. Visualising the HR data allows the HR department to see if there are any inaccuracies in the organisational structure and quickly address the errors.

Gillian Daniels, EMEA Director at HumanConcepts, commented, "OrgPlus Enterprise provides complex organisations like Surrey Police a detailed visual representation of the organisational structure and underlying information. Particularly valuable when employees are transferring between groups or project teams, OrgPlus Enterprise now provides staff and managers ready access to crucial information such as lines of command or responsibilities. Managers benefit from a better understanding of the intricacies of their workforce and the public benefits from an improved quality of service."