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Interactive Services Company

Interactive Company Improves Organisational Visibility and Decision Making with OrgPlus Enterprise
Customer Profile
The Customer
World's largest interactive services company

Industry
Interactive Services

Headquarters
Virginia

Employees
20,000

The world's largest interactive services company needed a charting tool to visualize HR data for planning and organising a workforce of 20,000 employees. After considering many options, they settled on OrgPlus Enterprise to provide a unified view of the HR data, allowing managers to better utilise current resources, as well as plan for the future.

The Challenge
The interactive services company was using PeopleSoft® to capture and manage Human Resources data in real-time but did not have a standard organisational charting tool to provide a unified view of the HR data.

They needed a browser-based org charting solution that would integrate with PeopleSoft and present multiple views of the organisation from one central location. The solution had to deliver secure, role-based access to confidential data so that managers could measure headcount, conduct succession planning and develop workforce modeling scenarios.

The Solution
After conducting an extensive evaluation of organisational charting solutions, the interactive service company found that OrgPlus Enterprise best suited their requirements and integrated easily with PeopleSoft to deliver real-time access to organisational data and charts. Using OrgPlus Enterprise, they can automatically create multiple views of the organisation that can be securely accessed within a web browser. The company's managers download charts into OrgPlus 5 putting real-time workforce information into the hands of management. Managers are now able to model different workforce scenarios to prepare for succession planning and company reorganisation.

Multiple Views of the Organisation
First and foremost for the company in their decision to implement OrgPlus Enterprise was the ability to build several different versions of the organisational data. Using OrgPlus Enterprise, the company is able to deliver multiple views of the organisation to meet the needs of everyone in the company. All employees have browserbased access to a view of the organisation that includes the entire reporting structure, along with photos and contact information, giving everyone information about their place within the organisation.

From a workforce planning and management perspective, the company creates views of the organisation that allow managers to design alternate workforce scenarios to plan and model human resources data. Confidential and sensitive information, such as performance ratings and salary can be shown in a different view that is only accessible by those with the proper security access. OrgPlus Enterprise allows for secure, role-based access allowing the company to be confident that sensitive data remains confidential and can only be viewed by authorised users.

OrgPlus Enterprise provides charts directly from PeopleSoft for timely employee information.

About HumanConcepts
HumanConcepts is the leading provider of workforce modelling and intelligence solutions. With its OrgPlus technology charting millions of employees for organisations worldwide, including 400 of the Fortune 500, HumanConcepts has defined best practices in organisational charting. OrgPlus integrates with HR systems to automatically create, update and distribute organisational charts for team collaboration, workforce planning and critical decision-making. OrgPlus integrates seamlessly with Microsoft Office applications.

HumanConcepts is based in California with offices in the United Kingdom and Germany and offers OrgPlus software and services worldwide. For more information visit www.orgplus.co.uk.